Business Operating System
The shared set of decisions, cadences, tools, and review gates a company uses to run itself — written down and reused, not improvised each time.
Why it matters
Without one, teams re-litigate the same decisions every week and depend on a few key people to remember how anything works.
Example
A weekly planning loop, a shared backlog, a standard intake form, and one place where strategy decisions are recorded and revisited.